Frequently asked questions and answers
How can I send money through Premier Forex Limited ?
You can send money by two ways: 1. You can come to our London office to be registered first & Pay cash 2. You can fill our online registration form available on our website and transfer funds to our dedicated bank account. You will need to send us your certified Identity documents before transferring funds to our accounts. You can certify your documents using post office document certification services i.e. www.postoffice.co.uk/document-certification-service, or any eligible body. Alternatively you can first visit any of our branches regarding verification for your initial transaction and then can enjoy transferring from your account for future transactions.
Do I need proof of my Identification Documents?
Yes you will need to have your proof of ID regardless of any amount being sent. For transactions upto £3000 you will need to present Your Primary ID (Your Passport, Driving Licence, national ID card or any Government issued ID bearing your photograph, name and date of birth). For transactions from £3001 to £5000 you need to present your Primary ID and your Secondary ID (Proof of Address e.g. Utility bill not older than 3 months, council tax bill etc.) and for amounts greater than £5000 you will to present your primary and secondary ID, your bank statement or wages slip (Proof of Income) and declaration form
What documents are acceptable proof of ID?
As part of Premier Forex Limited customer due diligence measures, we must identify individuals. We obtain a private individual’s full name, date of birth and residential address as a minimum. We verify these using current government issued documents with the customer’s full name and photo, with a customer’s date of birth or residential address such as: ● a valid passport ● a valid photo card driving licence (full or provisional) ● a national identity card ● a firearms certificate ● an identity card issued by the Electoral Office for Northern Ireland, etc...
How soon can the beneficiary gets their money?
Funds are available for collection the next day. If there is any emergency we may be able to process your transaction the same day.
How will the beneficiary receive the money?
Beneficiary can collect their money from a number of designated payout locations and our partner banks in the receiving country. Beneficiaries are required to have their ID (e.g. Passport, Photo-card Driving Licence, National ID card or similar depending on the laws and jurisdictions of the receiving country) for collecting payments from the designated payout location. They also need to fill and sign the payment receiving form.
What does Premier Forex Ltd do to protect my information?
We ensure all your data is handled using encryption and is handled in the most secure way, We are also registered with ICO for data protection.
What can I do to protect myself from fraud?
We at Premier Forex Limited take fraud very seriously and would advise you to make sure you know the person you’re sending money to. Only transfer money to someone you know personally or whose identity you can personally verify. And if someone asks for money for a friend or relative in an emergency situation, do everything you can to confirm that the emergency is real before sending the money.